Delco Customer Service & Product Support

360 Degree Service - We've got you covered. 

We have a motto at Delco: 360° Support. This not only refers to the fact that the products we sell provide the comprehensive support that patients need to fully recover or enjoy the optimal quality of life, but 360° support is a way we do business, the way we treat patients, the way we treat customers and the way each Delco team member supports one another to ultimately provide you with the most comprehensive care and customer service you'll find anywhere. 

Product Support & Customer Service

We like to think that your patients are our patients. And if you or they have any questions or concerns about a product's use, care or maintenance, our team is always ready to help. We stand behind our products and love to make sure that you and your patients get the most out of their product and care. Contact us at any time.

To contact a member of our product and general customer service team please email us at: 

support@delcoinnovations.com or call toll free 888-387-9211

Billing & Reimbursement Support

Making sure that you get proper reimbursement is as important to us as it is to you. Our knowledgeable DME billing personnel are always available to help with any product or question you have. We can help review the product's billing needs and recommend any protocols or documentation that could be needed or missing for reimbursement. If you have a product that is not covered, we also work with you to mitigate risk and cost.

To contact a member of our reimbursement support team, please email us at: 

reimbursement@delcoinnovations.com or call toll free 888-387-9211

Ordering, Product Consultation & New Accounts

Need product recommendations, information, pricing or want to register for an account with Delco? Great! Our knowledgeable staff are ready to hear about your patient needs and help you get the right product for any patient need. What's more? Our pricing is the most competitive out there. Our goal is to get you the right product at the best price on the market. 

To contact a member of our reimbursement support team, please email us at: 

orders@delcoinnovations.com or call toll free 888-387-9211

General Questions & Service

Have a general question and not sure what department to contact. No problem! 

To contact a member of our support team, please email us at: 

info@delcoinnovations.com or call toll free 888-387-9211